Privacy Policy

The Mahjority respects your privacy. This Privacy Policy explains how The Mahj Room LLC, doing business as “The Mahjority” (“The Mahjority,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit themahjority.com, complete a survey or form, join our mailing or text-message list, register for a class or event, purchase a product or service, or otherwise interact with us online or in person.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy. Marketing consent is handled separately as described below and is not required simply to view the website or submit a survey unless a specific communication is necessary to fulfill your request.

1. Information We Collect

We may collect information that you provide directly to us, including:

• Contact information, such as first and last name, email address, mobile telephone number, and mailing address when provided.
• Survey and preference information, such as your interest in open play, lessons, memberships, leagues, events, merchandise, preferred days or times, experience level, and other responses you choose to provide.
• Registration and account information if you later create an account, book a class, reserve play, join a membership, or register for an event.
• Transaction information related to purchases or reservations. Payment-card information may be processed by a third-party payment processor; The Mahjority does not intend to store complete payment-card numbers on its own systems.
• Communications you send to us, including emails, text messages, form submissions, customer-service requests, and feedback.

We may also automatically receive limited technical information when you use our website, such as IP address, browser and device type, operating system, referring page, pages viewed, date/time of access, cookie or similar identifiers, and general website interaction data.

2. How We Use Personal Information

We may use personal information to:

• Respond to your inquiries and provide information you request.
• Understand community interest and plan The Mahjority’s programming, schedules, classes, memberships, events, merchandise, and services.
• Create and manage reservations, registrations, memberships, purchases, and customer accounts.
• Send operational or transactional communications about registrations, purchases, schedule changes, confirmations, or customer-service matters.
• Send marketing emails or text messages when permitted by law and, for text marketing, when you have provided the required consent.
• Improve our website, customer experience, marketing, operations, and programming.
• Protect our website, customers, staff, and business from fraud, misuse, security incidents, or unlawful activity.
• Comply with legal obligations and enforce our policies and agreements.

3. Email and Text-Message Communications

Email

If you provide your email address, we may use it to respond to your request and, where permitted, to send news, opening updates, class or event information, promotions, and other marketing communications. Marketing emails will include a method to unsubscribe. You may opt out of marketing email at any time by using the unsubscribe link in the message. Transactional or service-related emails may still be sent when necessary for an existing registration, purchase, membership, or other relationship.

Text messages

We will not treat submission of a phone number alone as consent to receive recurring marketing text messages. If you affirmatively opt in to marketing texts, you authorize The Mahjority to send recurring promotional or marketing text messages to the mobile number you provide, including messages sent using automated technology where applicable. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP to opt out and HELP for help. We will honor revocation requests as required by applicable law.

4. Cookies, Analytics, and Advertising Technologies

Our website may use cookies and similar technologies to operate the site, remember preferences, understand website traffic, measure marketing effectiveness, and improve user experience. We may use service providers that perform website hosting, analytics, advertising, social-media, or related functions.

Some analytics or advertising technologies may receive technical data such as IP address, browser or device information, cookie identifiers, and browsing activity. Depending on the technology used and applicable law, certain disclosures for targeted advertising may be treated as a “sale,” “sharing,” or targeted-advertising activity even when no money is exchanged for your personal information. Where required, we will provide an appropriate opt-out mechanism and honor applicable universal opt-out signals.

5. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described in this Policy:

• Website, hosting, form, database, cloud-storage, CRM, email, SMS, analytics, advertising, scheduling, registration, payment, and other technology service providers that process information on our behalf.
• Professional advisers and service providers, such as accountants, attorneys, consultants, insurers, and vendors supporting our business operations.
• Government authorities, regulators, law enforcement, courts, or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, security, or prevent fraud.
• A buyer, successor, or other party involved in a merger, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.

We do not sell customer lists or personal information for cash. If our use of advertising or analytics technology constitutes a regulated sale or targeted-advertising disclosure under applicable privacy law, we will provide the rights and opt-out methods required by that law.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to manage customer relationships, provide services, maintain business and tax records, resolve disputes, enforce agreements, comply with legal obligations, and maintain suppression records so that marketing opt-out requests remain honored. Retention periods may vary depending on the type of information and the purpose for which it was collected.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. No website, transmission method, or storage system can be guaranteed to be completely secure, and we cannot promise absolute security.

8. Your Privacy Choices and Rights

You may contact us to request access to, correction of, or deletion of personal information that we maintain about you, subject to applicable law and reasonable verification. You may also unsubscribe from marketing emails and revoke marketing text-message consent using the methods described above.

If the New Jersey Data Privacy Act or another applicable state privacy law applies to our processing, eligible consumers may have rights that include confirming whether personal data is processed, accessing personal data, correcting inaccuracies, requesting deletion, obtaining a portable copy of personal data, and opting out of targeted advertising, the sale of personal data, or certain profiling. We will process verified requests and appeals within the time periods required by applicable law.

To submit a privacy request or appeal a decision regarding a privacy request, contact us at themahjority@gmail.com with the subject line “Privacy Request.” We may request information reasonably necessary to verify your identity. You will not be required to create a new account solely to exercise an applicable privacy right.

9. Children’s Privacy

The Mahjority’s website and services are intended for a general adult audience and are not directed to children under 13. We do not knowingly collect personal information online from children under 13 without legally required parental consent. If you believe a child under 13 has provided us personal information, please contact us so we can review and, where appropriate, delete it.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, social-media platforms, booking tools, payment processors, or other services. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information to a third party.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements. When we make a material change, we will post the updated Policy with a revised effective date and, when required by law, provide additional notice or obtain consent.

12. Contact Us

For questions about this Privacy Policy or our data practices, contact: